Monthly $500 Draw FAQ
$500 MONTHLY DRAW
Enter for your chance to win $500 every month.
Purchase from Ivory Collective Haus + Luxe Candle Co + The Frequency Collection, enter
your details and follow us on Instagram for your chance to win $500 cash.
HOW TO ENTER
1. Make a purchase from The Frequency Collection + Luxe Candle Co + Ivory
Collective Haus.
2. Complete the online entry form with your name, email address and contact number.
3. Follow @TheFrequencyCollection on Instagram to qualify.
4. Your entry is valid for the monthly draw taking place in the month you enter.
5. One winner is randomly selected on the first Tuesday of the following month.
HOW THE WINNER IS SELECTED
The winner is selected at random using a computerised random name generator.
Before a winner is confirmed, we will verify that the selected entrant:
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provided valid entry details;
is following The Frequency Collection on Instagram at the time of the draw; and
otherwise meets these Entry Rules.
If the selected entrant is not eligible, cannot be contacted, or does not respond within the
required timeframe, another winner will be randomly selected.
HOW WILL THE WINNER BE CONTACTED?
The winner will be contacted by telephone and email using the details provided when
entering.
The winner has 3 days to respond.
If we do not receive a response within 3 days, the prize will be forfeited and another winner
will be drawn.
THE PRIZE
The monthly winner will receive $500 AUD cash.
The prize is not transferable or exchangeable for another prize.WINNER ANNOUNCEMENT
The winner may be announced on The Frequency Collection's Instagram account.
The announcement may include the winner's first initial and surname and, where
appropriate, or their Instagram username/tag.
We will never publicly publish the winner's email address or telephone number.
MARKETING & YOUR INFORMATION
When entering, you will be asked to provide your name, email address and contact number.
Your information will be used to administer the draw and, where you have provided
marketing consent, to send you monthly newsletters, special offers and promotional
communications.
Marketing consent
You can unsubscribe from marketing communications at any time using the unsubscribe
option provided in our emails however you will no longer be eligible to win the cash.
Our Privacy Policy explains how we collect, use and protect your personal information.
FREQUENTLY ASKED QUESTIONS
Do I have to purchase something to enter?
Yes. A qualifying purchase from The Frequency Collection + Luxe Candle Co + Ivory
Collective Haus is required to enter.
There is no separate entry fee.
How many times can I enter?
You can enter once per email address.
Your entry remains eligible for future monthly draws, so you do not need to submit a new
entry each month.
Can I enter using multiple email addresses?
Each email address constitutes a separate entry. We reserve the right to reject duplicate,
fraudulent or otherwise invalid entries.Do I have to follow Instagram?
Yes.
To win, you must be following @TheFrequencyCollection when the draw takes place.
When is the draw?
The draw takes place after the first Tuesday of every month.
How is the winner chosen?
The winner is selected randomly using a computerised random name generator.
What happens if I win?
We will contact you by email and telephone. You will have 3 days to respond.
If you do not respond within that period, we will conduct another random draw.
Will my name be announced?
The winner may be announced on our Instagram account using their first initial and surname
and may be tagged using their Instagram account.
Your private contact details will not be published.
Can I win more than once?
No. A previous winner cannot win again using the same email address. They may only be
eligible to win again if they re-enter using a different email address and meet all other Entry
Rules.
Can I unsubscribe from marketing?
Yes. You can unsubscribe at any time using the unsubscribe option in our marketing emails
however you will not be eligible to win the cash.
Is Instagram involved in the promotion?
No.
This promotion is not sponsored, endorsed, administered by or associated with Instagram or
Meta.
Where can I find the full privacy information?
Please see our Privacy Policy for information about how we collect, use, store and protect
your personal information.